Wheelchair RampProblem: Wheelchair users avoid using buses.
Solution: Improve accessibility to buses for wheelchair users. Fast onboarding and off boarding with an easy to use electric ramp. Wide aisles and additional turning space to improve manoeuvrability. Reliable systems that function consistently and are ready when requested. Using a user centric design process, wheelchair users were interviewed and observed using existing vehicles. Pain points were established and targeted for design improvement or removal. Anthropometric data was used to establish optimal space for the users journey. Physical prototypes were made and users assessed to establish improvements before committing to the new design. |